Privacy Policy & Terms of Use

and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Guarantees and Warranties
We always honour the manufacturer's guarantee period where offered unless otherwise stated.

Refund Policy
We hope you'll be pleased with your purchase. If you should change your mind, and wish to return anything bought from our shop, we'll be happy to refund or exchange a product providing it's in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging.

When you purchase any items by phone, you have additional rights as a consumer under the Distance Selling Regulations. This means if you as the purchaser notify us in writing of your wish to return an item within 7 working days of receiving it, we'll refund you for both the purchase price and the delivery charge.

Please make sure you take reasonable care of the item while it's in your possession, and that it's returned to us unused.

If the product returned is not in fully resaleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

Refunds can only be made to the original card of purchase. Refunds to a card other than the original can only be processed under the following circumstances:

The original account no longer exists
The original account details have expired
The order has been placed exclusively with gift vouchers
The recipient requires a credit

Online Account Information
Due to the fact that wjbennett.co.uk is not currently set-up to perform online transactions it also does not offer any kind of online account facilities.

Description of Products
W.J Bennett menswear take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the

information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.

Electronic Communications
When you visit wjbennett.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Inclusive technology
We try to provide support for non-flash and non-javascript users so that everyone can benefit from the full website expereience on wjbennett.co.uk. Where we do use flash, we provide an HTML fallback that's as true as possible to the original design.

We try to ensure that forms are completed and coded correctly, so that assistive technologies can read out the content in a logical and appropriate way. We use alt text to provide helpful information contained within imagery such as product names, but we do leave it blank